logo
Knowledge Base
Account-related1 min read

Can I cancel my subscription anytime?

Yes, you have complete flexibility with no long-term contracts or commitments. You can cancel your subscription at any time by simply contacting our support team through chat, emai...

Yes, you have complete flexibility with no long-term contracts or commitments. You can cancel your subscription at any time by simply contacting our support team through chat, email, or our help desk. All our plans operate on a month-to-month basis with no cancellation fees or penalties. While we don't provide refunds for partial months of service after the initial 7-day guarantee period, you'll maintain access to the service until the end of your current billing cycle, giving you time to export any data you need.

Related articles

Account-related1 min read

Where can I find my MailWizz license key?

Your MailWizz license key is available in your Envato Marketplace account under the name "Item Purchase Code." After logging into your Envato account, navigate to your downloads se...

Read article
Account-related1 min read

Increase the sending limit

Ran out of sending credit? Just let us know, and we can quote you on a temporary and permanent sending limit increase. We can reset your billing period and make appropriate changes...

Read article
Account-related1 min read

Is your support free?

All our plans include free, responsive 24/7 live chat support, so you'll never have to figure things out on your own. For Basic Hosting packages, our support covers all hosting-rel...

Read article

Copyright © 2025 - Jonah and Associates Pty Ltd