logo
Knowledge Base
Account-related1 min read

Do you provide the domains and IPs?

This depends on your plan. With Basic Hosting packages, you'll need to supply your own sending domains and will share IP addresses with other users (though we maintain strict sendi...

This depends on your plan. With Basic Hosting packages, you'll need to supply your own sending domains and will share IP addresses with other users (though we maintain strict sending policies to protect reputation). For full-service email marketing packages, we provide dedicated IP addresses configured for optimal deliverability and work with you to select and set up appropriate sending domains. We'll guide you through the domain purchasing process and handle all the technical configurations to ensure proper authentication and maximum inbox placement.

Related articles

Account-related1 min read

Where can I find my MailWizz license key?

Your MailWizz license key is available in your Envato Marketplace account under the name "Item Purchase Code." After logging into your Envato account, navigate to your downloads se...

Read article
Account-related1 min read

Increase the sending limit

Ran out of sending credit? Just let us know, and we can quote you on a temporary and permanent sending limit increase. We can reset your billing period and make appropriate changes...

Read article
Account-related1 min read

Is your support free?

All our plans include free, responsive 24/7 live chat support, so you'll never have to figure things out on your own. For Basic Hosting packages, our support covers all hosting-rel...

Read article

Copyright © 2025 - Jonah and Associates Pty Ltd