Is your support free?
All our plans include free, responsive 24/7 live chat support, so you'll never have to figure things out on your own. For Basic Hosting packages, our support covers all hosting-rel...
All our plans include free, responsive 24/7 live chat support, so you'll never have to figure things out on your own.
For Basic Hosting packages, our support covers all hosting-related questions and technical issues with the platform itself. If you choose our full-service email marketing packages, our support extends to comprehensive assistance with campaign strategy, deliverability troubleshooting, and best practices guidance. Our team is knowledgeable, friendly, and committed to helping you succeed with the platform.
Related articles
Where can I find my MailWizz license key?
Your MailWizz license key is available in your Envato Marketplace account under the name "Item Purchase Code." After logging into your Envato account, navigate to your downloads se...
Increase the sending limit
Ran out of sending credit? Just let us know, and we can quote you on a temporary and permanent sending limit increase. We can reset your billing period and make appropriate changes...
Do I need to buy a MailWizz license?
Yes, you'll need to purchase a MailWizz license directly from their official website through the Envato Marketplace. This ensures you have proper licensing and access to official u...