Mailgun's incorrect credentials error
Error: Cannot create the permanentfailwebhook, reason: Your credentials are incorrect. Reason The error message "Cannot create the permanentfail webhook: Your credentials are incor...
Error: Cannot create the permanent_fail_webhook, reason: Your credentials are incorrect.
Reason
The error message "Cannot create the permanent_fail webhook: Your credentials are incorrect" may appear when you try to add a Mailgun delivery server in Deploia. This error usually arises during the validation of your Mailgun delivery server, and an incorrect API key is usually the root cause. This is an explanation of the cause of the problem and how to fix it.
This error appears because the wrong API key has been entered during the validation process. In most cases, users mistakenly input the API key generated from the Domain Settings > Sending API Keys section in Mailgun, which leads to this issue.
The fix
To resolve the error, you need to use the correct API key found in "https://app.mailgun.com/settings/api_security". Here’s how to get the correct API key:
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Click on the arrow next to your name in the top-right corner of the Mailgun dashboard to access a dropdown menu. Select API Security from the list.
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Generate a new API key by clicking "Add new key".
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Use this new API key in your delivery server
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