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General3 min read

Deploia and GDPR compliance

GDPR came into effect on May 25, 2018, and we've changed our software to ensure compliance. We don’t provide legal advice; you should consult your legal advisor regarding how you c...

GDPR came into effect on May 25, 2018, and we've changed our software to ensure compliance. We don’t provide legal advice; you should consult your legal advisor regarding how you conduct your business and how to comply with GDPR.

Deploia's compliance with GDPR

  • Customers of Deploia:

A. Right to Access/Rectification

Customers can always access their account information from their account area, where they can edit it accordingly.

B. Right to be Forgotten

Customers can close their accounts at any time from their account area.

C. Data Portability

Customers can export all their information, such as account info, email lists, campaigns, subscribers, stats, etc, from within the application.

D. Privacy by Design

Deploia does its best to keep customer information safe. You can create sub-accounts and decide who can access which resources from the application.

E. Age Requirements

When customers register, they are required to enter their birth date so that you can determine whether their age meets the legal requirements, which might vary. Our default is 16 years.

F. Breach Notification

In case of a data breach, we let our customers know within 48 hours if they are affected.

  • Subscriber's data:

A. Obtain Consent

You must insert a required consent checkbox in your subscribe forms, unchecked by default, where you ask your subscribers for their consent to receive emails periodically and only add them to the list if they consent. You should always enable double opt-in for your contact lists so that your subscribers clearly consent to being added.

B. Right to Access/Rectification

Your subscribers can, at any time, update their profile information by following the link you include in the email footers. The tag that does this in Deploia is `[UPDATE_PROFILE_URL]. Subscribers may contact you directly to have their data corrected/removed, and you should fulfil their request.

C. Right to be Forgotten

Your subscribers can unsubscribe at any time by following the unsubscribe link that you include in all email footers. The tag that does this is [UNSUBSCRIBE_URL].

D. Data Portability

You can export your subscriber's info from Deploia at any time.

E. Privacy by Design

Deploia does its best to keep the subscriber information safe.

F. Breach Notification

In case of a data breach on your site, you must notify your subscribers immediately if they are affected. You can send a regular campaign for this purpose.

Go to your account and click on "Export". This will give you all the information we have.

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